BEFORE YOU ORDER!!
Unlike products from big department stores that are made from compressed or fake woods, our furniture is made with real wood. Real wood tends to change over time. Products will have visible marks from tools used, patches from small repairs, knot holes, natural inclusions, and/or worm holes.
There may be various separations or cracks on your piece over time. These naturally occur as the wood dries or shrinks with different temperatures and humidity. Over time, some continued shrinkage may accentuate existing separations or generate new ones. This does not compromise the structural performance or integrity of the wood and is considered inherent to the natural beauty of the rustic design. These variations are not considered flaws and are not acceptable reasons for returns. We do our best to make sure each piece is built to top quality standards, however, the changing of the wood is out of our control. We do not offer refunds or exchanges if any of these natural occurrences take place.
Distressed furniture is made to look old. If you select a distressed paint method, the paint will be removed on edges, sanded, or chipped off and covered with stain to give the resemblance of old furniture. If you do not want it distressed, we will not do this process, but that does not mean that it will not have the natural inclusions, knots and other imperfections that real wood has. Pictures are for reference and will not be exact since we make our products by hand there will be variation. STAINS MAY vary depending on each piece of wood (no two pieces of lumber stain the exact same).